- Return or Exchange
- Please note that the actual colors of the product may differ slightly from the picture due to lighting or your device display.
- Custom orders cannot be returned or exchanged.
- Items can only be exchanged with same article if the received product is damaged or the wrong article is delivered.
- If you wish to exchange an item, you must do so within 48 hours of receiving it.
- The customer is responsible for all return courier charges, including customs duties.
- To be eligible for a exchange, items must be unworn, unwashed, undamaged, and unused, with all original tags attached.
- To initiate a return or exchange, follow the steps below:
1. Take a picture of the defective part of the item, pack the item in its original packaging, send the picture and issue description to us via WhatsApp at 0301-869 0637, and we will provide you with the return address.